Hospitality-first focus
We work exclusively with hotels — we're not a general cleaning company that also services offices.
Why Horeca Staffing
Why Horeca Staffing
Hotels choose Horeca Staffing not only for people who work well, but for an operation that runs predictably.
Why Horeca Staffing
A partner that speaks the language of hotel operations.
Local teams in the resorts
We hold capacity in the main Bulgarian resort and city destinations.
Transparency and accountability
Clear SLAs, clear pricing, clear remediation if something is off — written down before we start.
A partner, not a vendor
We work as an extension of your department — not an outside firm that flickers between shifts.
In-house staff vs Horeca Staffing
| Criterion | In-house staff | Horeca Staffing |
|---|---|---|
| Time to hire a new person | Typically 3–6 weeks with adverts, interviews, and training | A ready candidate from our roster, typically within days |
| Sick-day and absence cover | Shift reshuffles, overtime, or an empty position | Replacement typically within 48 hours, no extra charge |
| Quality consistency | Depends heavily on the individual and current motivation | Documented SOPs, checklists, and a shift supervisor |
| Regulatory compliance | Your responsibility — contracts, payroll, inspections, OHS | Our responsibility — you receive a finished service |
| Predictability of monthly cost | Fluctuates with overtime, bonuses, turnover, and training | A fixed engagement or a clear man-hour tariff |
| Management overhead | Schedules, conversations, paperwork, replacements — every day | One report and one point of contact — we carry the rest |
Time to hire a new person
- In-house staff
- Typically 3–6 weeks with adverts, interviews, and training
- Horeca Staffing
- A ready candidate from our roster, typically within days
Sick-day and absence cover
- In-house staff
- Shift reshuffles, overtime, or an empty position
- Horeca Staffing
- Replacement typically within 48 hours, no extra charge
Quality consistency
- In-house staff
- Depends heavily on the individual and current motivation
- Horeca Staffing
- Documented SOPs, checklists, and a shift supervisor
Regulatory compliance
- In-house staff
- Your responsibility — contracts, payroll, inspections, OHS
- Horeca Staffing
- Our responsibility — you receive a finished service
Predictability of monthly cost
- In-house staff
- Fluctuates with overtime, bonuses, turnover, and training
- Horeca Staffing
- A fixed engagement or a clear man-hour tariff
Management overhead
- In-house staff
- Schedules, conversations, paperwork, replacements — every day
- Horeca Staffing
- One report and one point of contact — we carry the rest
What is the minimum engagement length?
For one-off events we work without a minimum. For ongoing engagements, we recommend at least one season or 3 months, so the investment in selection, training, and onboarding pays off. Termination terms are always clearly set out in the contract.
Which regions of Bulgaria do you serve?
We cover the main hotel destinations in the country — Sofia, Plovdiv, Varna, Burgas, Sunny Beach, Sveti Vlas, Nessebar, Pomorie, Bansko, and Borovets. For other regions we discuss individually depending on volume.
How do we get started with Horeca Staffing?
Fill in the request form and one of our operators will get back to you, typically within the working day. We then run a short intake call about volume, standards, and timing, send a transparent proposal and contract, and agree a clearly committed start date.
Ready for the next step?
Start a conversation about next season.
Send us a short description of the hotel and the volume — we reply within 1 business day with a concrete proposal.
- No commitment
- Reply within 1 business day
- Free needs analysis